Date of Stay : 7th Jan 2020 – 9th Jan 2020
Room Type : 1 King Bed Superior Corner Room
Located in vibrant Yongsan Gu, Four Points by Sheraton Seoul, it is just 10 mins walk from Seoul Station that is connected from the underground to the Hotel Property. We took the Limousine Bus 6001 from Incheon International airport and it takes about 1 hour to arrive right in front of the Hotel Property Bus Stop.
Check-In
We approached to the Entrance of the Hotel and entered the 1st floor where the Lift takes us to the 19th Floor where the Main Hotel Lobby is located. As the doors open, we entered a nice and small lobby where the Reception and the Hotel bar is located and also the Hotel’s Main Dining Restaurant called “The Eatery” is located.
We proceeded to the Check-in Receptionist and was greeted with a Smile by the Staff. He checked my reservations and within less than 5 mins, we were given our Room Key. It was fast and efficient.
The only downside on this part was there wasn’t any Doormen to assist us with our luggage at the 1st Floor or something which a hotel should have I feel especially coming from a Marriott Brand.
Check-In Rating: 4/5
Room
We proceeded to take the Lift on the 23rd floor where our room is located. Our Room number was 2328 and we were given a Superior Corner Room. As I tapped the Key Card, I was amazed by the room size with its 2 sides window giving an amazing view of Seoul and especially Namsan Seoul Tower from our Bed.
The room is about 30sq2m in size with a nice comfortable King Size bed. The Working desk is facing another part of Seoul and it comes with a 32inch LCD flat screen TV that was sufficient for us to watch from our bed.
The toilet comes with a Shower Area, a Toilet bowl and a vanity Sink area. It has a Body Wash and Shampoo Dispenser separately. The water pressure from the shower is also strong despite staying on the 23rd floor.
Overall, the Superior Room is Adequately good in Size although it had a hard time putting our large luggages. Next time will book a Deluxe room where it is larger for sure.
Room Rating: 5/5
Services and Amenities
Gym: The hotel’s Gym is located on the 20th Floor where the other Guest Rooms are located at. Sadly it doesn’t have any windows to give you a good view of Seoul when doing your workout. The Gym room is really small and it only has the Dumbbell weights with Cardio equipments. But its a hotel gym so can’t comment much.
Gym Rating: 3/5
Service: Overall service from the Hotel staff is really very good. They were helpful, attentive and always with a smile.
I have only one minor comment which was I accidentally left my Shoe Bags in the hotel room and didn’t realise until 2 days later. When I call to check the hotel, they said yes they had my shoe bag and was waiting a call from me. I think this part of service is lacking as I feel that if you have found someone’s property, shouldn’t you email or contact the Hotel Guest to let them know rather then waiting for the guest to find out itself?
Overall, My hotel stay is really good. I would definitely stay here again in a Deluxe room for 1 night as its a Good location at Seoul Station.
Service rating: 4/5